Customer Testimonials
Thank you to Damien, very personal and approachable and dealt with my issue immediately 👍
Made a deal on a gmc sierra with $10,000 off at the end year sale for 3500hd gmc sierra 2025 that supposed to be delivered from Calgary. Signed all documents, got bill of sale and was waiting for the truck to come to Edmonton. However, just before the pick up day, the Salesman, Muzi, called and said that this truck was finalized at Calgary and they were not able to deliver it for us. We were very disappointed at first on how gmc could sell the truck that we already bought. We were about to abort the deal completely, but the dealership was working on solution and offered us couple days later the same kind of truck with better options (had sprayed bed liner that we didn'thad in the original deal) for the same price of the initial truck. 5 stars for customer care and finding a satisfactory solution for us! We are very happy with the new truck!
Tip: Be vigilant of how dealership financing can move the price off to other areas to look like they getting you a deal. For example the sale price is $80,000. The administration fees of $500. You asks for a deal of $78,000 and they will say yes to look like you getting a good deal. However, when you look at your bill of sale the sale price will be $78,000, however, administration fees suddenly will become $2,500. Just be vigilant and don't get fooled in order to really make the best deal!
Tip: Be vigilant of how dealership financing can move the price off to other areas to look like they getting you a deal. For example the sale price is $80,000. The administration fees of $500. You asks for a deal of $78,000 and they will say yes to look like you getting a good deal. However, when you look at your bill of sale the sale price will be $78,000, however, administration fees suddenly will become $2,500. Just be vigilant and don't get fooled in order to really make the best deal!
Response from the owner:Thank you for taking the time to share your experience, Alex. Your feedback is important to us! If you would like a member of our management team to reach out directly please send your contact information to customercare@capitalauto.ca
They don’t let me use ev charger for my cadilac vistiq its its gmc car
Response from the owner:Thank you for taking the time to share your experience, Manjinder. Your feedback is important to us! If you would like a member of our management team to reach out directly please send your contact information to customercare@capitalauto.ca
I was recently price shopping for a factory ordered gmc sierra, and I emailed capital gmc the online build for the truck I wanted. Most of the dealers were within a couple hundred dollars in their quotes. Capitals quote was almost $3000 more than everyone else. I asked why it was so high, and the salesman told me about all the packages they added into the quote and never told me about. I told them I was not interested in playing games and would be taking my business somewhere else. The manager ended up emailing me with a quote right around the other dealers pricing to try and smooth things over, but at that point I already had a bad taste in my mouth towards capital. I wouldn’t waste my time with them in the future.
Response from the owner:Thank you Jeff for taking the time to share your experience. We’re very sorry to hear about the frustration you encountered during your inquiry. We appreciate you bringing this to our attention, and we will be sure to share your feedback with our management team so we can continue to improve.
I accompanied my sister to buy a car here, i was very impressed with the young sales person (Samah) he was friendly and courteous.
Response from the owner:Thank you for sharing your experience! We’re thrilled to hear Samah made such a positive impression with his friendly and courteous service. We truly appreciate your kind words and hope to assist you or your family again in the future! - Dezeray
Very knowledgable service staff. Raz and crew are very professional and friendly to deal with… highly recommend! 👍🏽👍🏽
Response from the owner:Thank you for the great review! We’re thrilled to hear Raza and the team provided knowledgeable, professional, and friendly service. Your recommendation means a lot, and we truly appreciate your support! - Dezeray
Every happy with service from Loni. Professional and knowledgeable. Thanks Loni
Response from the owner:Good day Hare and thanks for taking the time to leave us such a great review. We will be sure to share your feedback with Loni and the rest of the team.
My salesman Zaid is a knowledgeable and friendly guy. He is super easy to deal with and seems to very willing to help in any way. I will deal with him again if the need arises. Bill L
Response from the owner:Thank you for the great review, Bill! We’re glad to hear Zaid made your experience easy, helpful, and enjoyable. We truly appreciate your kind words and look forward to working with you again in the future! - Dezeray
Darsh was fantastic to work with! Friendly, honest, and super helpful from start to finish. He made the whole process quick and easy. Highly recommend!
Response from the owner:Thank you for the great review! We’re so glad to hear Darsh made your experience friendly, honest, and smooth from start to finish. We truly appreciate your recommendation. Enjoy your new vehicle! - Dezeray
Many thanks to Munish for his exceptional assistance. He addressed the concerns with my truck and ensured a smooth, stress-free experience. Truly excellent service from both him and the dealership.
Response from the owner:Thank you for the great review! We’re so glad to hear Munish was able to address your concerns and make the experience smooth and stress-free. We truly appreciate your kind words. Thank you for choosing Capital GMC Buick! - Dezeray
